TeleProsUSA.com Privacy Policy
1. Introduction.
1.1. Purpose of Our Privacy Policy.
Sterling Marketing, Inc. ("us", "we", or "Company"), is committed to respecting the privacy rights of its customers, visitors, and other users of the Company Website (the "Site"). We have created this Website Privacy Policy ("Privacy Policy") to give you confidence as you visit and use the Site, and to demonstrate our commitment to fair information practices and the protection of privacy. This Privacy Policy is only applicable to the Site, and not to any other websites that you may be able to access from the Site, each of which may have data collection, storage, and use practices and policies that differ materially from this Privacy Policy.
1.2. Notice Concerning Children.
PLEASE NOTE: We are a general audience site, and do not target or direct any of our content specifically at children under 13 years of age. We understand and are committed to respecting the sensitive nature of children's privacy online. If we learn or have reason to suspect that a Site user is under age 13, we will promptly delete any personal information in that user's account.
2. Information Collection Practices.
2.1. Types of Information We Collect.
(a) Traffic Data.
We automatically track and collect the following categories of information when users visit our Site and download products: (1) IP addresses; (2) domain servers; (3) types of web browsers used to access the Site; and (4) user behavior on the Site, such as dates and times the user accesses the Site and downloads the media page of the Site the user visits (collectively "Traffic Data"). Traffic data is anonymous information that does not personally identify you but is helpful for marketing purposes or for improving your experience on the Site. We also use "cookies", internet tags, and web beacons to customize content specific to your interests, to ensure that you do not see the same advertisement repeatedly, and to store your password so you do not have to re-enter it each time you visit the Site.
(b) Personal Information.
When you download products that we offer through the Site, we require you to provide us with certain information that personally identifies you ("Personal Information"). Personal information includes the following categories of information: (1) Contact Data (such as your name, company name, mailing address, telephone number, and e-mail address); and (2) Demographic Data (such as your zip code, age, and gender). This information is provided to us automatically when you download a product from our Site. If you communicate with us by e-mail, post messages to any of our bulletin boards or forums, or otherwise complete online forms or surveys any information provided in such communication may be collected as Personal Information.
2.2. Using The Information We Collect.
We use your Contact Data to send you information about our company or our products or services, or promotional material from some of our partners, or to contact you when necessary. We use your Financial Data to verify your qualifications for certain products or services and to bill you for products and services you purchase. We use your Demographic Data to customize and tailor your experience on the Site, displaying content and advertisements that we think you might be interested in and according to your preferences.
2.3. Sharing Your Information With Third Parties.
We share certain categories of information we collect from you in the ways described in this Privacy Policy. We share Demographic Data with advertisers and other third parties only on an aggregate (i.e., non-personally-identifiable) basis. We share Contact Data with other companies who may want to send you information about their products or services, unless you have specifically requested that we not share Contact Data with such companies. We also share Contact Data and Financial Data with our business partners who assist us by performing core services (such as hosting, billing, fulfillment, or data storage and security) related to our operation of the Site. We work to ensure that our business partners uphold the same standards of security and confidentiality that we have promised to you in this Privacy Policy, and grant them permission to use your Contact Data and other Personal Information only to carry out their specific business obligations to us. If you do not want us to share your Contact Data with any third parties, please e-mail us at info@teleprosusa.com, select the "opt out" box on our online forms, or click the "Unsubscribe" link on our e-mails, but please understand that such a request will limit your ability to take advantage of all of the features and services we offer on the Site. In addition, we maintain a procedure for you to review and request changes to your Personal Information; this procedure is described in Section 3.1, below.
2.4. Your Choice Regarding Our Collection, Use, and Distribution of Your Personal Information.
When you download a product from our Site, you will automatically provide us with your Personal Information. This information is retained by us and used in accordance with the terms of this Privacy Policy. If you prefer not to share any Personal Information with us, you should refrain from downloading any of our products on the Site. You can still access and use much of the Site; however, you will not be able to access and use those portions of the Site that require a download. If you have provided your Personal Information to us and do not wish to receive information and promotional material from us or from some of our partners, you may select the appropriate "opt out" or "unsubscribe" option each time we contact you. You may also elect to opt out at any time by sending an e-mail request to info@teleprosusa.com, with "Opt Out" in the subject line, or by sending a written request to the following address:
Attention: Digital Department
4660 Spyres Way
Building 1
Modesto CA 95356
3. Confidentiality and Security of Your Personal Information.
Except as otherwise provided in this Privacy Policy, we will keep your Personal Information private and will not share it with third parties, unless such disclosure is reasonably necessary to: (a) comply with a court order or other legal process; (b) protect our rights or property, or those of our employees; (c) enforce our Terms of Service, including investigation of potential violations; (d) detect, prevent, or otherwise address fraud, security or technical issues; or (e) effect a transaction, restructuring or proceeding that transfers to a third party the assets or line of business to which the Personal Information pertains. Your Personal Information is stored on secure servers that are not accessible by third parties who are not also our business partners. We provide you with the capability to transmit your Personal Information via secured and encrypted channels if you use a similarly equipped web browser.
We work hard to protect the Company and our users from unauthorized access to or unauthorized alteration, disclosure, or destruction of Personal Information we hold. Nonetheless, no security measure is perfect or impenetrable. Therefore, we cannot guarantee the safety, security or nondisclosure of any Personal Information you provide to us, and urge you to take precautions when using the Site, as well as the internet in general.
It is also possible that, during the transmission of your Personal Information from a computer to us, we inadvertently access sensitive data such as your Social Security number, credit or debit card information, or birthdate. It is not our intention or desire to obtain this information for you. Any such data that we receive will be internally flagged by us and deleted from our servers immediately, or within a reasonably practicable time thereafter.
3.1. Your Ability to Access, Update, and Correct Your Personal Information.
We maintain a procedure in order to help you confirm that your Personal Information remains correct and up-to-date. At any time, you may send an e-mail request to info@teleprosusa.com, with "Personal Information Update" in the subject line, or by sending a written request to the following address:
Attention: Digital Department
4660 Spyres Way
Building 1
Modesto CA 95356
In your e-mail or letter, you may (a) update the Personal Information we have already collected from you; (b) choose whether or not you wish us to send you information about our company, or promotional material from some of our partners; and/or (c) choose whether or not you wish for us to share your Personal Information with third parties.
3.2. Your Obligation to Report Lost or Stolen Information to Us.
You must promptly notify us if your credit card, user name, or password is lost, stolen, or used without permission. In such an event, we will remove that credit card number, user name, or password from your account and update our records accordingly.
3.3. Public Information.
The Site contains links to other websites. We are not responsible for the privacy practices or the content of such websites. We may also make forums, message boards, and news groups available to you. Please understand that any information that is disclosed in these areas becomes public information. We have no control over its use and you should exercise the upmost caution when deciding to disclosure your Personal Information.
4. Updates and Changes to Privacy Policy.
We reserve the right, at any time and without notice, to add to, change, update, or modify this Privacy Policy, simply by positing such change, update, or modification on the Site and without any other notice to you. Any such change, update, or modification will be effective immediately upon positing on the Site.
We welcome your comments and suggestions regarding this Privacy Policy. If you believe that we have not adhered to the terms of this Privacy Policy, please e-mail use at info@teleprosusa.com, with "Privacy Policy" in the subject line, or by sending a written request to the following address:
Attention: Digital Department
4660 Spyres Way
Building 1
Modesto CA 95356
We will use commercially reasonable efforts to promptly evaluate and resolve the problem.